Former Nike worker spills little-known trick to get a free pair of trainers

A former Nike worker has revealed how you can get a free pair of new shoes every year.

Hayley Darcangelis, from Lyons in New York State, US, worked for the sportswear retail giant for five years.

In a clip shared to TikTok, the mum-of-two claims you can swap your old shoes for a new pair for no extra cost.

She says: "You can return any pair of shoes up until a year that is under 'defective'.

"Now defective is considered any normal wear and tear on shoes."

Hayley takes a pair of shoes as an example and points out conditions like the Nike sign coming off, the front part of the shoe detaching from the sole or the air bubbles in the heel "popped".

"Most likely what they are going to do for you is to return these under 'defectives' and they will give you a gift card or store credits," she adds.

"Then you will get a new pair."

The video has attracted plenty of responses and Hayley later gave an update to further explain the requirement to request for a new pair.

She said: "You don't need a receipt, what they are gonna do is they will look inside the shoe.

"You will be able to see a style code and a SKU number. They are going to put that in a computer and basically it will tell you how much you are going to get back – whether it's a gift card or store credit – you will be able to grab another pair."

The UK Nike website stated their warranty policy and it is similar to what Hayley mentioned.

It reads: "We stand behind all of our shoes and gear. If your item is defective or faulty and it's been less than 30 days since your purchase, simply choose one of the options above to return the item.

"If it's been more than 30 days since your purchase, please contact us to return the item.

"Defective or faulty products can be returned with a valid proof of purchase within two years of the order delivery or store purchase date.

"Some Nike products have specific written guarantees and/or warranties. Please refer to the product label, tag or warranty card for specific returns guidelines."

But it does not apply to items bought from the Nike Clearance Store.

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